"June Jones emerges from her shell to fight for her beloved local library, and through the efforts and support of an eclectic group of library patrons, she discovers life-changing friendships along the way. Lonely librarian June Jones has never left the sleepy English village where she grew up. Shy and reclusive, the thirty-year-old would rather spend her time buried in books than venture out into the world. But when her library is threatened with...

This program will show you recommended ways of handling difficult situations that your library and staff may encounter. Among the issues covered are potentially violent patrons, bomb threats, sexual harassment, and inappropriate Internet browsing. "Highly recommended ..." - Video Librarian.

"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"--

From Library Journal: Thirty-seven public, school, and academic librarians here share "how we did outreach good" and produce a joyful collection. These examples will inspire and fire up staff involved with event planning, programming, and extending their library's presence and effectiveness in the community. Beyond a bounty of ideas are practical suggestions and examples that can be used for the library to approach organizations, groups, and governmental...

Museums. Recreation centers. Nature centers. The places around us are made up of incredible resources that aren't the library-- and that libraries shouldn't have to duplicate. But some of those resources are poorly shared; they have costs, or have barriers due to economic, social, or cultural inequality. Davis explores ways that libraries can help their communities use those collections by acting as an effective interface for the public-- without...

Many libraries, like other organizations, engage in strategic planning in order to understand their community's information needs and to be aware of strengths, opportunities, weaknesses, and threats that can influence success. Evaluation is the process of understanding the extent to which specific goals are reached and provides information that is useful in demonstrating the library's worth. This book aims to make the process transparent and easy...

These days, many libraries are serving more patrons through their websites than they are through the doors of their physical buildings. Lear shows how to get patrons engaged with the programming that we can offer; the importance of attracting niche audiences; and how to use the technology necessary to plan, promote, produce, and evaluate your programs.

You want your library to be a creative hub, but every community-- every patron-- thinks differently about creativity. Batykefer and Damon-Moore want to shake your thinking about the way you approach and market your library's resources and services in order to help your patrons. They help you identify what's already working at your library, consider ways to amplify them, and discuss options for filling any gaps that you identify along the way. -- adapted...

Transformative ideas for libraries based on interviews with entrepreneurs and innovative thinkers from the business world.--